Insurance & Fees

Current and Future Established Primary Care Patients:

If you are a current patient with our practice or become established and  switch to a new insurance, we are currently in-network with the insurances  below:

• Aetna
• Aetna Better Health
• Anthem BCBS (Blue Cross Blue Shield)
• CareFirst BCBS (Blue Cross Blue Shield)
• Cigna
• Tricare
• Medicare
• United
• United Community Plan

New Primary Care Patients:
Only currently accepting:

• Aetna
• CareFirst/Blue Cross Blue Shield/Anthem
• United
• New Cigna and Medicare patients are ONLY accepted by Dr. Faith Frankel (ages 16-21).

After the new patient visit, patients can see all primary care providers. Dr. To and Hur do NOT accept new patient visits with Cigna and Medicare.

Primary Care Providers Ages 16 and Over:

• Ages 16 and over: Dr. Vivien To, MD and Dr. Alice Hur, Doctor of Nursing  Practice.
• Ages 16-21: Dr. Faith Frankel, MD.
• Dr. Douglas Frankel, MD not currently accepting new patients.

New Virtual Nutritional Counseling Patients Ages 6 and Over:

Currently accepting:

• Aetna
• CareFirst/Blue Cross Blue Shield/Anthem
• Cigna
• Tricare
• Medicare
• United

Note: You should always check with your Privia Medical Group provider to verify plan and product coverage as this is not an exhaustive list, and plans change frequently.

Payment Options

We accept cash, Visa, Mastercard, Discover, American Express, and personal checks.

Card-on-File

We encourage patients to keep a credit card on file to make the checkout process easier, faster, and more efficient. You will no longer receive statements from us, but you will continue to receive your Explanation of Benefits (EOB) from your insurance carrier once your claim has been processed, detailing the charges and payments made on your behalf.

At check-in we will:

• scan the credit card of your choice, including your Flexible Spending Account (FSA) or Health Savings Account (HSA) card

After your insurance has paid their portion, we will:

• notify you via email of the balance owed
• charge the balance owed to your card on file
• email a receipt for the charge

Your credit card information will always be fully protected by our off-site, card-processing partner Elavon, and not on our computers, as required by industry standards (Payment Card Industry Data Security Standard – PCI-DSS).

Fees